Al-Shareyah AssociationEl-Saf El-Balad العربية

Request account deletion

Accounts in the association's app are issued by the administrator to the field team, and the account holder can ask for theirs to be deleted at any time.

How to ask

  1. In the app: open the menu, choose "Delete Account" and confirm the request.
  2. Or contact the association by phone, WhatsApp or email with your name and the mobile number the account uses.

What happens next

  • Your account is deleted: name, mobile number and password, and your access to the system ends.
  • Beneficiary records you viewed, or whose location or phone you corrected, are not deleted, because they belong to the association and the people concerned rather than to your account.
  • The association reviews the request and carries it out once it confirms there is no administrative reason to keep the account, and may ask you to prove the account is yours.

To see, correct or delete a beneficiary's data, see the Privacy Policy